Questions, answered straight.
No spin. Here's how Dreone actually works, what it needs, and what it won't do yet.
Capture and baseline scoring work from day one. The win-pattern engine needs enough closed deals to learn from — for most mid-market teams that's a matter of weeks, not months, depending on deal volume. We're transparent about this: until there's real closed-deal data, Dreone behaves like a strong transcription-and-scoring tool, then gets sharper as deals close.
Connecting your CRM and call tool is an authenticate-and-go process that typically takes minutes, not a configuration project. There's no dedicated admin or RevOps function required — a single manager can complete the setup.
Data is encrypted in transit and at rest, isolated per customer, and governed by role-based access. Dreone provides configurable consent notifications and retention windows so you can align recording with your policies and local requirements. How consent is captured on each call stays under your team's control.
Yes. Dreone is designed as a coaching tool, not a surveillance one. Reps can see their own call history, pattern tags, and progress against the team's win-patterns. Role-based access controls let you decide what's visible to whom.
Yes. Growth plans include multi-team dashboards and cross-team pattern comparison, and Scale supports department-wide rollouts with dedicated onboarding support.
Plans are billed per seat on a monthly basis, tiered by team size. Specific contract terms and any refund arrangements are confirmed during sign-up so they match your team's needs — reach out through the sign-up or contact form and we'll walk you through the details.
Where your existing tools make prior recordings and transcripts available, historical calls can be brought in to help the win-pattern engine reach useful accuracy faster. We'll confirm what's possible for your specific stack during onboarding.
Dreone launches focused on English-language calls for mid-market B2B teams. Multi-language support is on the roadmap but deliberately post-MVP, so we can get the core win-pattern engine right first.
Managers can review ranked insights and prep notes from a mobile browser. The primary capture and analysis experience is built for where sales teams already work — desktop and their existing call tools.
Yes. Insights, prep notes, and your underlying call and outcome data can be exported. Your data is yours — including the team-specific signal the win-pattern engine has built up over time.
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